We want you to feel confident when purchasing FitSpresso. If you are not satisfied with your purchase, you may be eligible to request a refund within 180 days of receiving your order, subject to the terms outlined below.
180-Day Refund Period
To request a refund, you must contact the appropriate customer support team within 180 days of the date your order was delivered.
When submitting your request, please provide your order information and, if requested, details confirming the date your package was delivered.
How to Request a Refund
To begin the refund process, please contact:
Email: contact@firspresso.net
Our support team will provide any instructions or documentation required to process your request.
Return Process
If you are instructed to return your product, please follow these steps:
Step 1: Contact customer support at contact@firspresso.net and request a refund.
Step 2: Follow the return instructions provided by customer support and complete any required return or refund documentation.
Step 3: If a product return is required, ship the product to the return address provided by customer support:
FitSpresso Returns
19655 E 35th Dr #100
Aurora, CO 80011
USA
Please do not send a return to this address without first contacting customer support, as return instructions may vary depending on your order.
Return Shipping Costs
Return shipping costs may be the responsibility of the customer unless otherwise specified by the vendor or customer support team.
Please confirm the applicable return-shipping instructions with contact@firspresso.net before sending your package.
Refund Processing
Once your return has been received, if a return is required, the applicable team will review your request and determine whether it meets the requirements of the refund policy.
If your refund is approved, the refund will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or financial institution.
You will receive confirmation once your refund request has been processed.
Important Information
Please retain your order confirmation, shipping information, and return tracking details until your refund has been completed.
Refund eligibility, return requirements, and processing procedures may be subject to the vendor’s current refund terms. If you have any questions about your specific order, please contact contact@firspresso.net before shipping any product back.
We recommend contacting customer support as soon as possible if you believe you are eligible for a refund.